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Please apply by sending your CV to Brona Clarke at brona@qsp.ie or call for more information.

Customer Relationship Co-Ordinator

04/11/19 Dublin Neg

Permanent full-time

Customer Relationship Co-Ordinator (3 positions)

This is an exceptional opportunity with a Global drinks business based in Dublin West. 

**Excellent package and benefits and opportunity for career advancement within a very supportive environment**

The role will manage all aspects of export shipping and customer relationship requirements for Global Markets as well as building relationships with relevant companies and Stakeholders.

Location: Dublin, Kildare

Role responsibilities:

  • Manage all aspects of export shipping and customer relationship requirements for Global Markets
  • Receipt & Management of the forecast, processing and despatch of sales orders
  • Efficient daily processing of IT systems: SAP, & Thyme IT (Export Documentation Package)
  • Daily liaison with Customers, Freight Forwarders and Warehouse personnel
  • Management of Budget
  • Timely response to, and closure of, Customer Complaints
  • Logistics point of contact for export customers
  • Ensure compliance to strict security procedures for transport of high value goods
  • Regular liaison with third parties as needed
  • Dealing with Customers’ allocations, in terms of achieving targeted figures
  • Regular interaction with other internal departments including Marketing, Finance, IT etc.
  • Conduct Supply Chain Planning, Sales & Operational Planning and Forecasting processes on a regular basis

Key Skills and Experience required:

  • A qualification in Supply Chain management would be advantageous
  • Relevant experience in a fast paced similar environment would be a distinct advantage
  • Ideally possess knowledge of national and international import/export legislation
  • Effective communication and negotiation skills
  • Excellent planning and organisational skills
  • IT proficient especially Excel
  • Ability to manage multiple tasks, ensuring attention to detail
  • Numeric ability
  • Build strong relationship with customers
  • Team player with a flexible and adaptable approach

Please apply by sending your CV to Brona Clarke at brona@qsp.ie or call for more information.

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